News & Insights

Short answer: Yes. New Zealand’s arrears management rules are inconsistent across sectors. New Zealand should adopt clear, enforceable, nationwide guidelines—aligned with Australia/United Kingdom—covering fees & interest, hardship and vulnerability checks, contact conduct, licensing, and a time-…

If your New Zealand receivables are about 90–365 days since the last payment, it’s time to weigh a sale to a debt purchaser—which converts uncertain recoveries into cash today and can support customer rehabilitation—against contingent collection, which suits teams that want to keep ownership and pay…